Refund policy

Buylore Return & Refund Policy

30-Day Hassle-Free Returns

At Buylore, customer satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we offer a 30-day hassle-free return policy.

You may request a return within 30 days of receiving your order.

Eligibility for Returns

To qualify for a return:

  • The item must be unused and in its original condition

  • The product must be returned in its original packaging

  • The return request must be submitted within 30 days of delivery

Items damaged due to misuse, improper handling, or normal wear and tear are not eligible for refunds.

How to Start a Return

To initiate a return, please contact our support team:

Email: support@buylore.com
or
Visit: our ContactĀ Ā page

Please include:

  • Your order number

  • The reason for the return

  • Photos or videos of the product (if applicable)

Our support team will guide you through the return process.

Order Cancellation

Orders can be cancelled within 12ā€“24 hours of purchase.

Once the order has been processed or shipped, cancellation may no longer be possible.

Damaged, Defective, or Incorrect Items

If you receive a product that is damaged, defective, or incorrect, please contact us within 48 hours of delivery.

You may be asked to provide clear unboxing videos or photos as proof.

After verification, we will either:

  • Send a free replacement, or

  • Issue a full refund

In such cases, you will not be required to return the product.

Change of Mind / Non-Defective Returns

If you wish to return a product without any quality issues:

  • Return shipping costs must be borne by the customer

  • The item must be unused and in original condition

Once the returned product is received and inspected at our warehouse, we will refund the product cost (excluding shipping fees).

Lost Packages

If tracking shows no movement for an extended period or the package is marked as lost, we will arrange a replacement or refund.

Incorrect Address

Please ensure your shipping address is entered correctly at checkout.

Buylore cannot be held responsible for orders shipped to incorrect addresses provided by the customer.

Refund Processing

Once your return is received and inspected, refunds will be processed to your original payment method within 5ā€“10 business days.

Contact Us

If you have any questions about our return policy, please contact us:

Email: support@buylore.com